KNOWLEDGE THAT SHOWS UP ON THE FLOOR
The Point S Training Academy is the all-inclusive training program for Point S members and their teams. It is built to develop real skills, improve confidence, and create consistency on the shop floor and at the counter.
This program supports owners, managers, service writers, and technicians with practical training they can apply immediately.
The Training Academy is a structured, ongoing education program focused on the skills that directly impact daily performance in the shop and at the counter.
It is available to all Point S members and their staff and is included as part of Point S’s commitment to building stronger teams and more consistent operations.
WHAT THE TRAINING ACADEMY IS
The 2026 curriculum is designed to support both new hires and experienced team members by focusing on the skills that matter most in real store environments.
Topics include:
Tire construction fundamentals that improve product understanding
Shop safety and best practices that protect teams and customers
TPMS systems and diagnostics to reduce mistakes and increase confidence
Branded tire sales techniques that support better conversations
Counter communication that builds trust and increases close rates
Every session is designed to be practical, clear, and immediately useful.
2026 Curriculum Focus
HOW IT WORKS
Training is delivered in a format that fits the pace of a working shop.
Semi-monthly live sessions
One hour per class
Fully remote attendance
Every session recorded and archived
Open to all Point S owners and staff
Teams can attend live or access recordings when schedules allow.
The Training Academy is built for:
New team members building a strong foundation
Experienced staff sharpening skills and staying current
Service writers improving confidence and consistency at the counter
Technicians expanding technical knowledge
Owners who want a more consistent team experience
There is no limit on attendance. The more your team engages, the more value the program delivers.
WHO SHOULD ATTEND
Master Shop focuses on coaching, accountability, and operational improvement at the ownership and leadership level.
The Training Academy supports that work by developing the skills and execution of the entire team.
When leadership development and team training work together, improvements happen faster and results last longer.
HOW IT CONNECTS TO MASTER SHOP
Upcoming Trainings
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Safety & Tire Construction
Feb. 11 | 12p - 1p PST
Learn tire construction basics and core shop safety standards.
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Service Descriptions and Sidewall Info
Feb. 25 | 12p –1p PST
Learn how to read sidewalls and explain tire details clearly.
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Plus-Sizing & Aftermarket Fitments
Mar. 18 | 12p–1p PST
Understand plus-sizing and aftermarket fitment best practices.
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RIST (Remove, Inspect, Snug, Torque)
April 1 | 12p - 1p PST
Reinforce the RIST process to improve consistency and safety.
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Mounting, Demounting, and Inflation
April 15 | 12p – 1p PST
Review proper mounting, demounting, and inflation techniques.
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Balance & Run Out
May 6 | 12p –1p PST
Identify balance and run-out issues that affect ride quality.
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Puncture Repair
May 27 | 12p –1p PST
Review proper puncture repair standards and procedures.
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Tire Condition Analysis
June 10 | 12p–1pPST
Learn how to evaluate tire wear and overall condition.
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TPMS Basics
June 24 | 12p–1p PST
Understand TPMS functions and common service scenarios.
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Advanced TPMS
July 8 | 12–1 PM PST
Handle advanced TPMS diagnostics and troubleshooting.
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Image and Appearance
July 22 | 12p–1p PST
Learn how appearance impacts customer confidence.
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Courtesy Inspections
August 5 | 12p-1p PST
Perform courtesy inspections that build trust and value.
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Customer Education
Aug. 19 | 12p–1p PST
Communicate recommendations in a clear, helpful way.
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Quoting Tires
Sept. 2 | 12p–1p PST
Quote tires with confidence and consistency.
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Objections and Closing the Sale
Sept. 16 | 12p–1p PST
Handle objections and close sales professionally.
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Phone Sales
Sept. 30 | 12p–1p PST
Turn phone calls into scheduled appointments.